No Products in the Cart
ATLANTA VINYL FREQUENTLY ASKED QUESTIONS
General Inquiries
FREQUENTLY ASKED QUESTIONS
What are your shipping options?
Atlanta Vinyl offers fast and reliable shipping, with most orders placed before 2:30 PM EST shipping the same day. We also provide a shipping cost calculator at checkout for transparency. Plus, enjoy free shipping on orders over $99 within the United States, excluding oversized items, heat presses, and special orders.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email. Use this number to monitor your shipment’s progress and estimated delivery date.
What is your return policy?
Atlanta Vinyl accepts returns on unused, unopened items within 30 days of purchase. Items must be in resalable condition with original packaging. Custom orders, digital downloads, and opened cutters or heat presses are non-returnable. A restocking fee may apply for non-defective returns.
Do you ship internationally?
Yes, Atlanta Vinyl offers international shipping and a few different options for shipping services. Tax, duties, and shipping cost will all be collected at checkout.
How do I contact customer support?
You can reach Atlanta Vinyl’s customer support team by calling 404-720-5656 or through the Contact Us page on our website. We’re here to assist with any questions or concerns.
Do you offer free shipping?
Yes, we offer free shipping on orders over $99 within the United States. Please note that certain items, such as heat presses and oversized products, may be excluded from this offer.
Do you have a physical store location?
Yes, Atlanta Vinyl has a physical store located at 4600 Highlands Pkwy SE, Suite I, Smyrna, GA 30082. Visit us to browse our products in person and get expert advice.
How do I subscribe to your newsletter?
Stay updated on the latest products, promotions, and crafting tips by subscribing to the Atlanta Vinyl newsletter. Simply enter your email address in the subscription box on our homepage to join.
Direct-To-Film
FREQUENTLY ASKED QUESTIONS
How do I create a custom gang sheet?
The most cost-effective way to create a gang sheet is by using our online gang sheet builder. You can easily access the builder directly on our website at this link.
The video below will provide you with step-by-step instructions on how to create a gang sheet.
How do I determine the appropriate transfer sizes for different shirt sizes?
To determine the appropriate transfer sizes for different shirt sizes, refer to our sizing chart which lists standard sizes from Infant to Adult+.
This chart is ideal for images in landscape or square orientation.For images in portrait orientation, consider setting the recommended measurement as your width to ensure enough coverage on your shirt. This adjustment helps maintain the visual impact of the design while fitting well on the shirt.
If you have any specific questions or need further assistance, feel free to reach out. We’re here to help!
![Average Sizing Chart DTF Transfer Sizing Chart](https://cdn.shopify.com/s/files/1/0115/9974/0987/files/sizing-chart.png?v=1722349011&width=2048)
Can you create the gang sheet for me?
Yes, we can create the gang sheet for you. Simply submit your image(s), desired sizes, and quantities to contact@atlantavinylstore.com, and we’ll take care of the rest. Once we have your details, we’ll send you an estimate. Please note, we do charge for this service. Your gang sheet will be priced by the linear inch at the rates listed below:
Linear Inches | Price per Linear Inch |
---|---|
Less than 120” | $0.80 USD |
120” - 239” | $0.68 USD |
240” - 479” | $0.60 USD |
480”+ | $0.50 USD |
Can I make changes to my gang sheet once it’s submitted?
Once an order is placed, we work very quickly and efficiently to process and print it. As long as we haven’t printed your order already, you are free to make changes. If you need to make changes to your gang sheet after submission, please contact us as soon as possible at contact@atlantavinylstore.com or call us at 404-720-5656.
Can I upload multiple designs to a single gang sheet?
Yes, our online gang sheet builder allows you to upload multiple designs. Simply arrange them to fit within the gang sheet dimensions.
We accept high-quality PNG files with a transparent background and a resolution of at least 300 DPI for the best print results.
Yes, our online gang sheet builder allows you to upload multiple designs. Simply arrange them to fit within the gang sheet dimensions.
How can I check if my design meets the size and quality requirements?
Use our online gang sheet builder to upload and preview your design. You’ll see a quality warning if your design doesn’t meet the requirements.
What happens if my design has thin lines or small text?
Thin lines under 2 pixels or small text may not print well. It’s recommended to ensure all details are at least 6-point font size or 2-pixel thickness for clarity.
Can I order a single DTF transfer instead of a gang sheet?
Yes, we offer custom DTF transfers by size if you only need one or a few designs.
When ordering a Glitter DTF transfer, can I specify which parts of my image I want in glitter?
No, Glitter DTF Transfers are printed on glitter film, which has very fine glitter flakes embedded throughout. This means that your entire image will contain glitter.
When ordering a Glitter DTF, will the glitter be the same color as the image?
No, the glitter on Glitter DTF film is either rainbow, gold, or silver and cannot be changed. Please refer to the product listing to see which color of glitter you are ordering.
Is the glitter on a Glitter DTF transfer similar to Glitter Heat Transfer Vinyl?
No, the glitter on Glitter DTF transfers is a very fine, smooth glitter. It is not large, chunky flakes like those found in Glitter Heat Transfer Vinyl.
Do the application instructions change for different materials?
No, the instructions remain the same for all materials, including cotton, polyester, blends, leather, and other fabrics.
Heat Transfer Vinyl
FREQUENTLY ASKED QUESTIONS
Why Are My Sheets/Rolls of Siser Not the Exact Size?
Occasionally, we receive inquiries from customers, some of whom are disappointed, about the discrepancy between the size of the sheets and rolls they receive and the size listed on our website. We recognize that vinyl and heat transfer vinyl may be unfamiliar to many crafters, so we would like to take this opportunity to clarify why the measurements are not always precise. A number of the items we offer are not exact in size, and this holds true regardless of where the product is purchased, as they are manufactured in this manner. For instance, Siser EasyWeed 15" rolls are actually 14.75" wide, and 12" Siser rolls are actually 11.8" wide. On the other hand, products like StarCraft HD are almost always exactly 24" wide, so when we cut them, they are true 12" wide rolls or true 12" x 12" sheets. We make every effort to specify the actual measurements on the product pages, but unfortunately, many individuals overlook these details.
Roll sizes are not exact becuase "master rolls" can vary among manufacturers. For instance, Siser's master rolls are 59" wide, which means they can be cut into either five rolls that are 11.8" wide or four rolls that are 14.75" wide. Despite being labeled as 20", Siser Glitter HTV rolls are actually 19.66" wide. These measurements remain consistent regardless of the retailer from which you purchase the product. For example, the 12" wide rolls of Siser HTV available at Michael's are actually 11.8" wide, as indicated on the label.
It is common practice in the industry to sell sheets and roll sizes without specifying the actual measurements on the product name. If we were to include the measurements while our competitors do not, we risk losing business and leaving customers dissatisfied. The majority of industry professionals are already familiar with the sizes, which is why complaints are rare.
For those seeking clarification on the measurements and dimensions, here are some illustrations:
12" x 15" Sheets Siser EasyWeed, Stretch, Electric, and others
These sheets are derived from a Siser 15" roll, which is actually 14.75" wide, resulting in sheets that are 12" x 14.75" in actual size.
12" x 12" Sheets Siser EasyWeed, Stretch, Electric, and others
These sheets are cut from a Siser 12" roll, which is actually 11.8" wide, making the sheets 11.8" x 12" in actual size.
12" x 24" Sheets Siser EasyWeed, Stretch, Electric, and others
These sheets are cut from a Siser 12" roll, which is actually 11.8" wide, resulting in sheets that are 11.8" x 24" in actual size.
12" x 20" Sheets Siser Glitter and Holographic HTV
These sheets are cut from a Siser 20" roll, which is actually 19.66" wide, making the sheets 12" x 19.66" in actual size.
12" and 15" Wide Rolls of Siser HTV
As previously mentioned, the 12" wide rolls are actually 11.8" wide, and the 15" rolls are actually 14.75" wide, maintaining the specified width and length (5 feet, 5 yards, etc.).
12" and 24" sheets and rolls of adhesive vinyl
Most adhesive vinyl sheets and rolls are very close to the actual size, with a variance allowance of +/- 1/4" for cutting.
Why is the color of the Puff HTV I ordered darker than the color represented on the website?
The color of the Puff HTV may appear darker when you receive it because it undergoes a process called color dilution when pressed with a heat press. This expansion causes the colors to lighten, especially darker shades. The website representation shows the color after the puffing process, which can be lighter than the unpressed vinyl. The colors most widely affected by color dilution are Yellow, Black, Brown, Dark Grey, Purple, Royal Blue, and Navy Blue. Rest assured, once you apply heat and the vinyl expands, the color will match the lighter shade shown on our website.
Where Can I Find the Application Instructions?
Application instructions can be found on the main page of the product line. You will either see a link in the description of the product line or find the instructions at the bottom of the page below the products in the product line.
What types of Heat Transfer Vinyl are offered at Atlanta Vinyl?
Atlanta Vinyl offers a wide range of HTV types to suit various projects incuding:
• Siser EasyWeed HTV: Known for its ease of use, EasyWeed applies at a lower temperature, can be peeled hot or cold, and is durable wash after wash, making it ideal for detailed designs on various fabrics.
• Patterned HTV: Offers vibrant designs like florals and geometrics, perfect for adding style and durability to custom apparel and home decor projects.
• Reflective HTV: Features small glass beads that reflect light, enhancing visibility and making designs stand out in low-light conditions.
• Specialty HTV: Includes unique finishes like DecoFilm Soft Metallics, which provide a smooth, metallic look that takes on the texture of the garment.
• PARART 3D Puff HTV: Adds a raised, textured effect to designs, creating a 3D look that stands out on apparel.
• Aurora HTV: Offers a shimmering, color-shifting effect that changes with the light, adding a dynamic element to any project.
• Brick 600 HTV: Provides a thick, rubbery texture that adds dimension and durability to designs, ideal for bold, standout graphics.
• DiamondDust HTV: Features a sparkling finish that catches the light, perfect for adding a touch of glamour to any design.
• EasyReflective HTV: Combines the benefits of reflective properties with easy application, ideal for safety gear and standout designs.
• EasyWeed Electric HTV: Offers a vibrant, electric finish with a pearlescent sheen, adding a unique flair to any project.
• Glitter HTV: Adds sparkle and shine to designs, perfect for creating eye-catching apparel and accessories.
• Glow In The Dark HTV: Charges under light and glows in the dark, ideal for fun, novelty designs that stand out at night.
• Holographic HTV: Provides a multi-dimensional, iridescent finish that shifts colors with movement, creating a striking visual effect.
• Metal HTV: Offers a metallic sheen that mimics the look of metal, adding a sleek, modern touch to designs.
• StarCraft SoftFlex Matte HTV: Features a soft, matte finish that provides a smooth, professional look on garments.
• StripFlock Pro HTV: Adds a suede-like texture to designs, offering a soft, plush feel that stands out on apparel.
• Sublimation HTV: Allows for vibrant, full-color designs that are permanently bonded to the fabric, ideal for high-quality, detailed graphics.
How do I apply HTV to fabric?
Applying HTV from Atlanta Vinyl is simple! Use a heat press or a household iron to transfer your design onto fabric. Ensure the fabric is clean and pre-pressed, place the HTV design, and apply heat and pressure according to the instructions provided with your vinyl.
Can HTV be layered?
Yes, our Heat Transfer Vinyl can be layered to create stunning, multi-colored designs. Make sure each layer is pressed properly before adding the next to achieve the best results. Layering HTV allows for creative freedom and intricate designs. Before attempting to layer your heat transfer vinyl, be sure to check or ask if a product can be layered as not all HTV is layerable.
What fabrics are compatible with HTV?
HTV from Atlanta Vinyl is compatible with a variety of fabrics, including cotton, polyester, and cotton/poly blends. Always check the specific HTV product details for fabric compatibility to ensure optimal adhesion and durability.
How should I care for garments with HTV?
To maintain the quality of your HTV designs, wash garments inside out in cold water using a mild detergent. Avoid bleach and fabric softeners, and air dry or tumble dry on low heat. Proper care will keep your designs looking vibrant and intact.
What is the difference between HTV and Adhesive Vinyl?
Heat Transfer Vinyl (HTV) is designed for fabric applications and requires heat to adhere, while Adhesive Vinyl is used for hard surfaces and sticks without heat. Choose HTV for apparel and Adhesive Vinyl for items like mugs and signs.
Can I use a regular iron for HTV application?
Yes, you can use a regular iron to apply HTV, though a heat press is recommended for the best results. When using an iron, apply firm pressure and ensure even heat distribution across the design for proper adhesion.
Sublimation
FREQUENTLY ASKED QUESTIONS
What is sublimation?
Sublimation is a printing process that uses heat to transfer dye into materials like polyester fabrics and polymer-coated items. When heated, the sublimation ink turns into a gas and bonds with the material, creating vibrant and long-lasting prints. This method is ideal for custom designs on apparel, mugs, tiles, and more, as it ensures high-quality, durable results that won’t crack, peel, or fade over time.
How do I perform sublimation?
To perform sublimation, print your design on sublimation paper using sublimation ink, then place it on the substrate. Use a heat press to apply the necessary heat and pressure, allowing the ink to transfer and bond with the material.
How do I create a custom gang sheet?
The most cost-effective way to create a sublimation transfer gang sheet is by using our online gang sheet builder. You can easily access the builder directly on our website at this link.
The video below will provide you with step-by-step instructions on how to use the gang sheet builder. Please note, the online builder for sublimation transfers is the same builder for DTF transfers.
What materials can I use sublimation transfers on?
Sublimation transfers work best on polyester fabrics and polymer-coated substrates such as mugs, tiles, and metals. Atlanta Vinyl distributes products such as Silky Socks, which are designed specifically for sublimation.
Can I use sublimation transfers on cotton fabrics?
No, sublimation transfers are not effective on cotton fabrics. They require polyester or polymer-coated materials to bond properly. If you prefer to have a sublimated design on a cotton garment, you would need to apply a heat transfer vinyl that can be sublimated on, or use on of our heat transfer vinyls that are designed to be sublimated on, then cut, weeded, masked, and heat pressed.
How do I care for sublimated items?
Sublimated Items should be washed in cold water with mild detergent and dried on low heat to maintain the quality and vibrancy of the design.
Can I use regular ink for sublimation?
No, sublimation requires special sublimation ink to achieve the desired results. Regular ink will not bond with the substrate and will not produce the vibrant, durable designs that sublimation is known for.
What is the difference between sublimation and heat transfer?
Sublimation involves transferring ink into the fabric, resulting in a permanent, vibrant design, while heat transfer involves applying a vinyl or transfer on top of the fabric. Choose sublimation for polyester and heat transfer for a wider range of materials.
Vinyl Cutters and Heat Presses
FREQUENTLY ASKED QUESTIONS
What vinyl cutters do you recommend?
At Atlanta Vinyl, we recommend the Siser Juliet™ and Romeo™ high-definition vinyl cutters. These machines are perfect for both beginners and professionals, offering precision cutting for intricate designs on a variety of materials. Explore our bundles for added value, including vinyl packs and essential tools.
How do I maintain my vinyl cutter?
How do I maintain my vinyl cutter? Proper maintenance of your vinyl cutter is essential for optimal performance. Regularly clean the cutting blade and mat, ensure the machine is free from dust, and perform test cuts to check blade sharpness. Atlanta Vinyl also offers replacement blades compatible with Romeo and Juliet cutters.
What is the best heat press for beginners?
For beginners, we recommend starting with a medium-sized heat press. Typically a good size to start is 15" x 15" - many of these offer adjustable temperature and pressure settings, making it easy to achieve professional results on your vinyl projects. At Atlanta Vinyl, we offer a variety of Hotronix and MEM Heat Presses that will fit all of your heat pressing needs!
How do I choose the right blade for my cutter?
The blade you choose depends on the material you're cutting. At Atlanta Vinyl, we offer 45°, 60°, and other specialty blades. Use 30° for thin materials like window tint, 45° for the majority of heat transfer and adhesive vinyl and paper, and 60° for thicker materials like fabric and thick heat transfer vinyls.
How often should I change my cutter blade?
Replace your cutter blade when you notice jagged cuts or increased pressure is needed to cut through materials.
What is a test cut, and why is it important?
A test cut is when a very small area of the material is cut to "test" the settings of the cutting machine to see if they will be sufficient to properly cut the material in the cutter. This cut can help determine if you need to increase or decrease things such as your blade depth, your pressure or your speed.
Adhesive Vinyl
FREQUENTLY ASKED QUESTIONS
What types of Adhesive Vinyl do you offer?
Atlanta Vinyl offers a wide range of Adhesive Vinyl, including permanent and removable options. Our collection includes a large variety of options including many different colors, different specialty appearances, different roll widths, printable options, and much more!
Can Adhesive Vinyl be used outdoors?
Yes, our permanent Adhesive Vinyl is designed for outdoor use. It is weather-resistant and durable, making it ideal for car decals, outdoor signs, and other exterior applications.
How do I apply Adhesive Vinyl to surfaces?
To apply Adhesive Vinyl, clean the surface thoroughly, cut your design, and use transfer tape to position it. Smooth out any air bubbles with a squeegee, then peel off the transfer tape to reveal your design.
How do I remove Adhesive Vinyl?
To remove Adhesive Vinyl, gently heat the vinyl with a hairdryer or heat gun to loosen the adhesive. Peel it off slowly, and use adhesive remover if any residue remains.
What is the difference between permanent and removable Adhesive Vinyl?
Permanent Adhesive Vinyl is designed for long-term use and is weather-resistant, while removable Adhesive Vinyl is ideal for temporary projects and can be easily removed without leaving residue.
How do I store Adhesive Vinyl?
Permanent Adhesive Vinyl is designed for long-term use and is weather-resistant, while removable Adhesive Vinyl is ideal for temporary projects and can be easily removed without leaving residue.
Is Adhesive Vinyl waterproof?
Yes, our permanent Adhesive Vinyl is waterproof and suitable for both indoor and outdoor use. It can withstand exposure to water, making it perfect for items like tumblers, mugs, and outdoor signs.
We hope that you have found this information to be helpful. If you have an additional questions that this page has not answered, please reach out to us. You can reach out to us at (404) 720-5656 or email us at contact@atlantavinylstore.com