Atlanta Vinyl Frequently Asked Questions
DTF transfers & gang sheets
How do I create a custom gang sheet?
The most cost-effective way to create a gang sheet is by using our online gang sheet builder. You can easily access the builder directly on our website at this link.
The video below will provide you with step-by-step instructions on how to create a gang sheet.
How do I determine the appropriate transfer sizes for different shirt sizes?
To determine the appropriate transfer sizes for different shirt sizes, refer to our sizing chart which lists standard sizes from Infant to Adult+.
This chart is ideal for images in landscape or square orientation. For images in portrait orientation, consider setting the recommended measurement as your width to ensure enough coverage on your shirt. This adjustment helps maintain the visual impact of the design while fitting well on the shirt.
If you have any specific questions or need further assistance, feel free to reach out. We’re here to help!
Can you create the gang sheet for me?
Yes, we can create the gang sheet for you. Simply submit your image(s), desired sizes, and quantities to contact@atlantavinylstore.com, and we’ll take care of the rest. Once we have your details, we’ll send you an estimate. Please note, we do charge for this service. Your gang sheet will be priced by the linear inch. Contact us for current rates.
Can I make changes to my gang sheet once it’s submitted?
Once an order is placed, we work very quickly and efficiently to process and print it. As long as we haven’t printed your order already, you are free to make changes. If you need to make changes to your gang sheet after submission, please contact us as soon as possible at contact@atlantavinylstore.com or call us at 404-720-5656.
Can I upload multiple designs to a single gang sheet?
Yes, our online gang sheet builder allows you to upload multiple designs. Simply arrange them to fit within the gang sheet dimensions.
What file types do you accept?
We accept high-quality PNG files with a transparent background and a resolution of at least 300 DPI for the best print results.
How can I check if my design meets the size and quality requirements?
Use our online gang sheet builder to upload and preview your design. You’ll see a quality warning if your design doesn’t meet the requirements.
What happens if my design has thin lines or small text?
Thin lines under 2 pixels or small text may not print well. It’s recommended to ensure all details are at least 6-point font size or 2-pixel thickness for clarity.
Can I order a single DTF transfer instead of a gang sheet?
Yes, we offer custom DTF transfers by size if you only need one or a few designs.
When ordering a Glitter DTF transfer, can I specify which parts of my image I want in glitter?
No, Glitter DTF Transfers are printed on glitter film, which has very fine glitter flakes embedded throughout. This means that your entire image will contain glitter.
When ordering a Glitter DTF, will the glitter be the same color as the image?
No, the glitter on Glitter DTF film is either rainbow, gold, or silver and cannot be changed. Please refer to the product listing to see which color of glitter you are ordering.
Is the glitter on a Glitter DTF transfer similar to Glitter Heat Transfer Vinyl?
No, the glitter on Glitter DTF transfers is a very fine, smooth glitter. It is not large, chunky flakes like those found in Glitter Heat Transfer Vinyl.
Do the application instructions change for different materials?
No, the instructions remain the same for all materials, including cotton, polyester, blends, leather, and other fabrics.
Heat transfer vinyl (HTV)
Why are my sheets and rolls of Siser not the exact size?
We occasionally receive questions about the difference between the size of the sheets and rolls customers receive and the size listed on our website. Many of the items we offer are not exact in size, and this holds true regardless of where the product is purchased, because they are manufactured that way. For instance, Siser EasyWeed 15″ rolls are actually 14.75″ wide, and 12″ Siser rolls are actually 11.8″ wide. Products like StarCraft HD are almost always exactly 24″ wide, so when we cut them they are true 12″ wide rolls or true 12″ x 12″ sheets. We make every effort to specify the actual measurements on the product pages.
Roll sizes are not exact because master rolls vary among manufacturers. Siser’s master rolls are 59″ wide, which means they can be cut into either five rolls that are 11.8″ wide or four rolls that are 14.75″ wide. Despite being labelled as 20″, Siser Glitter HTV rolls are actually 19.66″ wide. These measurements remain consistent regardless of the retailer you buy from — the 12″ wide rolls of Siser HTV sold at Michael’s are also 11.8″ wide, as indicated on the label.
It is common practice in the industry to sell sheets and roll sizes without specifying the actual measurements in the product name. Most industry professionals are already familiar with the sizes, which is why questions about it are rare.
For clarification, here are the actual dimensions:
- 12″ x 15″ sheets (EasyWeed, Stretch, Electric and others) — cut from a Siser 15″ roll, which is 14.75″ wide, so sheets are 12″ x 14.75″.
- 12″ x 12″ sheets — cut from a Siser 12″ roll, which is 11.8″ wide, so sheets are 11.8″ x 12″.
- 12″ x 24″ sheets — cut from a Siser 12″ roll, which is 11.8″ wide, so sheets are 11.8″ x 24″.
- 12″ x 20″ sheets (Glitter and Holographic) — cut from a Siser 20″ roll, which is 19.66″ wide, so sheets are 12″ x 19.66″.
- 12″ and 15″ wide rolls of Siser HTV — actually 11.8″ and 14.75″ wide, at the stated length (5 feet, 5 yards, etc.).
- 12″ and 24″ adhesive vinyl — very close to actual size, with a variance allowance of +/- 1/4″ for cutting.
Why is the color of the Puff HTV I ordered darker than the color shown on the website?
Puff HTV may appear darker when you receive it because it undergoes color dilution when pressed. The expansion causes colors to lighten, especially darker shades. The website shows the color after the puffing process, which can be lighter than the unpressed vinyl. The colors most affected are yellow, black, brown, dark grey, purple, royal blue, and navy blue. Once you apply heat and the vinyl expands, the color will match the lighter shade shown on our website.
Where can I find the application instructions?
Application instructions can be found on the main page of the product line. You will either see a link in the description of the product line, or find the instructions at the bottom of the page below the products.
What types of heat transfer vinyl are offered at Atlanta Vinyl?
Atlanta Vinyl offers a wide range of HTV types to suit various projects, including:
- Siser EasyWeed HTV — applies at a lower temperature, can be peeled hot or cold, and is durable wash after wash. Ideal for detailed designs on various fabrics.
- Patterned HTV — vibrant designs like florals and geometrics for custom apparel and home decor.
- Reflective HTV — small glass beads reflect light, enhancing visibility in low-light conditions.
- Specialty HTV — unique finishes like DecoFilm Soft Metallics, which take on the texture of the garment.
- PARART 3D Puff HTV — a raised, textured effect that creates a 3D look.
- Aurora HTV — a shimmering, color-shifting effect that changes with the light.
- Brick 600 HTV — a thick, rubbery texture that adds dimension and durability.
- DiamondDust HTV — a sparkling finish that catches the light.
- EasyReflective HTV — reflective properties with easy application, ideal for safety gear.
- EasyWeed Electric HTV — a vibrant finish with a pearlescent sheen.
- Glitter HTV — sparkle and shine for eye-catching apparel and accessories.
- Glow In The Dark HTV — charges under light and glows in the dark.
- Holographic HTV — a multi-dimensional, iridescent finish that shifts color with movement.
- Metal HTV — a metallic sheen that mimics the look of metal.
- StarCraft SoftFlex Matte HTV — a soft, matte finish for a smooth, professional look.
- StripFlock Pro HTV — a suede-like texture with a soft, plush feel.
- Sublimation HTV — vibrant, full-color designs permanently bonded to the fabric.
How do I apply HTV to fabric?
Use a heat press or a household iron to transfer your design onto fabric. Ensure the fabric is clean and pre-pressed, place the HTV design, and apply heat and pressure according to the instructions provided with your vinyl.
Can HTV be layered?
Yes, our heat transfer vinyl can be layered to create multi-colored designs. Make sure each layer is pressed properly before adding the next. Before layering, check that the specific product can be layered — not all HTV is layerable.
What fabrics are compatible with HTV?
HTV from Atlanta Vinyl is compatible with a variety of fabrics, including cotton, polyester, and cotton/poly blends. Always check the specific product details for fabric compatibility to ensure optimal adhesion and durability.
How should I care for garments with HTV?
Wash garments inside out in cold water using a mild detergent. Avoid bleach and fabric softeners, and air dry or tumble dry on low heat.
What is the difference between HTV and adhesive vinyl?
Heat transfer vinyl (HTV) is designed for fabric and requires heat to adhere, while adhesive vinyl is used for hard surfaces and sticks without heat. Choose HTV for apparel and adhesive vinyl for items like mugs and signs.
Can I use a regular iron for HTV application?
Yes, though a heat press is recommended for the best results. When using an iron, apply firm pressure and ensure even heat distribution across the design.
Adhesive vinyl
What types of adhesive vinyl do you offer?
Atlanta Vinyl offers a wide range of adhesive vinyl, including permanent and removable options, in many colors, specialty appearances, roll widths, and printable options.
Can adhesive vinyl be used outdoors?
Yes, our permanent adhesive vinyl is designed for outdoor use. It is weather-resistant and durable, making it ideal for car decals, outdoor signs, and other exterior applications.
How do I apply adhesive vinyl to surfaces?
Clean the surface thoroughly, cut your design, and use transfer tape to position it. Smooth out any air bubbles with a squeegee, then peel off the transfer tape to reveal your design.
How do I remove adhesive vinyl?
Gently heat the vinyl with a hairdryer or heat gun to loosen the adhesive. Peel it off slowly, and use adhesive remover if any residue remains.
What is the difference between permanent and removable adhesive vinyl?
Permanent adhesive vinyl is designed for long-term use and is weather-resistant, while removable adhesive vinyl is ideal for temporary projects and can be removed without leaving residue.
How do I store adhesive vinyl?
Store adhesive vinyl in a cool, dry place away from direct sunlight and heat. Keep rolls loosely rolled rather than folded or creased, and store sheets flat so they stay clean and free of wrinkles. Avoid damp areas, which can affect the adhesive over time.
Is adhesive vinyl waterproof?
Yes, our permanent adhesive vinyl is waterproof and suitable for both indoor and outdoor use. It can withstand exposure to water, making it perfect for tumblers, mugs, and outdoor signs.
Vinyl cutters & heat presses
What vinyl cutters do you recommend?
We recommend the Siser Juliet™ and Romeo™ high-definition vinyl cutters. These machines suit both beginners and professionals, offering precision cutting for intricate designs on a variety of materials.
How do I maintain my vinyl cutter?
Regularly clean the cutting blade and mat, keep the machine free from dust, and perform test cuts to check blade sharpness. We also stock replacement blades compatible with Romeo and Juliet cutters.
What is the best heat press for beginners?
For beginners, we recommend a medium-sized heat press — 15″ x 15″ is a good starting size. Many offer adjustable temperature and pressure settings. We carry a range of Hotronix and MEM heat presses.
How do I choose the right blade for my cutter?
The blade depends on the material. We offer 45°, 60°, and other specialty blades. Use 30° for thin materials like window tint, 45° for most heat transfer and adhesive vinyl and paper, and 60° for thicker materials like fabric and thick heat transfer vinyls.
How often should I change my cutter blade?
Replace your cutter blade when you notice jagged cuts, or when increased pressure is needed to cut through materials.
What is a test cut, and why is it important?
A test cut is a very small cut made to check whether your machine settings will properly cut the material. It helps determine whether you need to increase or decrease blade depth, pressure, or speed before committing to a full design.
Orders, shipping & returns
What are your shipping options?
Most orders placed before 2:30 PM EST ship the same day. We provide a shipping cost calculator at checkout, and offer free shipping on orders over $99 within the United States, excluding oversized items, heat presses, and special orders.
Can I track my order?
Yes. Once your order ships you’ll receive a tracking number by email, which you can use to monitor your shipment’s progress and estimated delivery date.
What is your return policy?
We accept returns on unused, unopened items within 30 days of purchase. Items must be in resalable condition with original packaging. Custom orders, digital downloads, and opened cutters or heat presses are non-returnable. A restocking fee may apply for non-defective returns.
Do you ship internationally?
Yes, we offer international shipping with several service options. Tax, duties, and shipping cost are all collected at checkout.
How do I contact customer support?
Call us on 404-720-5656 or use the Contact Us page. We’re here to help with any questions or concerns.
Do you offer free shipping?
Yes, on orders over $99 within the United States. Certain items, such as heat presses and oversized products, are excluded.
Do you have a physical store location?
Yes — 4600 Highlands Pkwy SE, Suite I, Smyrna, GA 30082. Visit us to browse our products in person and get expert advice.
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